Privacy Policy

Last Updated: June 30, 2025

Phonate Technologies Private Limited ("Phonate," "we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.phonate.in (the "Website") or use our services, including software development, web development, mobile app development, cloud infrastructure, cybersecurity, and IT advisory (collectively, "Services").

By using our Website or Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Personal Information

• Contact Information: Name, email address, phone number, postal address.
• Professional Information: Company name, job title, business email.
• Payment Information: Bank account or card details (processed via secure third-party services).
• Account Information: Usernames, hashed passwords, login credentials.
• Communication Data: Details you provide via contact forms, emails, or calls.

b. Usage Data

• IP Address
• Device and browser type
• Pages visited and usage statistics
• Referring websites

2. How We Collect Information

• Directly from You: When you submit forms, sign up, or contact us.
• Automatically: Through cookies and analytics tools.
• From Third Parties: Such as analytics or payment processors.

3. How We Use Your Information

• To provide and manage services
• To improve our services and develop new features
• To personalize user experience
• To process transactions
• To respond to inquiries and provide support
• To send marketing communications (with consent)
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations
• For analytics and performance insights

4. Disclosure of Your Information

• Service Providers: Vendors performing services on our behalf.
• Business Transfers: During mergers, acquisitions, or financing events.
• Affiliates: With our affiliated companies under this Privacy Policy.
• Legal Compliance: If required by law or public authorities.
• Safety: To protect rights, property, or safety.
• With Your Consent: For any other purpose with your explicit consent.

5. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no online system can be 100% secure. We strive to protect your data, but cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on applicable laws, you may have the right to:

• Access the data we hold about you
• Request correction of incorrect/incomplete data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details below. We may request identity verification before responding.

7. Cookies and Tracking Technologies

We use cookies to analyze usage and personalize content. You can modify your browser settings to disable cookies, but some features may be affected.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal data.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from minors. If you believe a child has submitted data, please contact us and we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised "Last Updated" date. Continued use of our Website after changes implies acceptance.

11. Contact Information

For any questions, concerns, or requests regarding your data, please contact:

Phonate Technologies Private Limited
Email: support@phonate.in
Website: https://www.phonate.in
Address: VIP Road, Near Daak Bunglow, Fatehpur, Uttar Pradesh - 212601